Hiveloper

Your Reliable White-Label WordPress Care Partner

We handle everything after launch — updates, security, fixes, and ongoing support — so your team can focus on growth.
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What We Do

Hiveloper partners with boutique agencies as a behind-the-scenes WordPress care team.

We take full responsibility for keeping your client websites secure, updated, and running smoothly — without adding workload to your team.

No micromanagement. No chaos. Just consistent, reliable execution.

CORE Maintenance

CORE covers:

  • WordPress core, plugin, theme updates
  • Daily backups
  • Security monitoring
  • Uptime monitoring
  • Fixes for update conflicts
  • Emergency recovery (site down / hacked)
  • Monthly report

SUPPORT Maintenance + Edits

Everything in CORE, plus:

  • Small content edits (text updates, image replacements, minor adjustments)
  • Defined scope (no redesigns or new page builds)
  • Faster ongoing support for client requests

Clear scope ensures predictable workload and reliable turnaround.

How We Work

We operate as a structured backend partner, not an ad-hoc freelancer.

Working Model:

  • Async-first communication (email or task board)
  • Clear request handling system
  • Minimal meetings — only when needed

Response Time:

  • Standard: 24–48 hours
  • Urgent: 12–24 hours
  • Critical issues: same-day (within business hours)

Working Hours:

  • Starting 2 PM Western Indonesian Time (GMT+7)
  • Requests outside hours handled next business window

Why Choose Us

  • Reliable execution without constant follow-up
  • Protects your agency’s reputation
  • Reduces operational load
  • No need to hire in-house support
  • Clear scope and predictable pricing
  • Easy to work with — no drama, no surprises

Looking for a reliable backend partner for WordPress care?

Start a conversation
We’ll walk you through how we can support your agency.
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